Shipping & Returns
SHIPPING POLICY
DELIVERY
We ship everywhere!
Shipping costs are added during checkout.
Payments can be done with iDeal or credit card.
All shipments can be followed with Track & Trace.
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Delivery time & cost
The Netherlands
± 1-2 business days – €6,55
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Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Sweden
± 5 business days – €13,00
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Rest of Europe
± 10 business days – €18,50
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Rest of the world
± 15 business days – €29,30
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Return & Exchange Policy
RETURNS
We hope you are happy with your purchase, but if you wish to return your online purchase for any reason, you can do so within 14 days from the date you have received your purchase.
We will provide a refund, only if the items are returned to us unused /unopened in perfect condition and in the original packaging.
We will refund your money within 14 business days.
An item bought on sale cannot be exchanged or returned.
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Please fill in the return form, you can download it here. Include the return form with the repacked goods. Please use the original shipping box or another solid carton box.
Make sure the box is securely closed.
You can send the package to:
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SHEAPROUD
Postbus 9607
Box G7775
1006 GC Amsterdam
Please note: The shipping costs are at the customer’s expense, and we strongly recommend you obtain proof of postage – if the product gets lost this is not our responsibility. Make sure to add enough postage.
If your items are not approved for a refund after review, the return will not be accepted and instead be returned back
to you.
EXCHANGE
Unfortunately, we do not offer exchanges. If you do wish to exchange an item, please return your order as stated above and purchase the desired product on our website.
